Crisis Connections

Crisis Connections, formerly Crisis Clinic, is at the heart of the Seattle-King County safety net providing a broad array of telephone-based crisis intervention and information and referral services. For many people in emotional distress or needing community services assistance, we are their “first call for help.” Each year, we improve the lives of thousands of people by listening, caring and linking to services… Crisis Connections connects people in physical, emotional and financial crisis to services that will be of help. We do this to reduce immediate emotional distress and defuse crises for individuals, families and the community; to reduce the immediate risk of violence to one’s self and others; and to increase the ability of people to access the safety net, particularly for mental and emotional support services.

Crisis Clinic offers confidential, compassionate and non-judgmental telephone-based crisis intervention, emotional support and information & referrals to community services for youth and adults. Volunteers on the 24-hour Crisis Line provide community members calling in with confidential, empathetic support and receive free professional training for their role from our outstanding team of professionals. Volunteers acquire advanced communication skills, hands on experience in community behavioral health, on-going mentoring by Licensed Mental Health Professionals as supervisors and enjoy participating in providing a meaningful and necessary form of community service.

Volunteer phone workers on the 24-Hour Crisis Line help callers deal with emotionally stressful and often traumatic events - suicide, self-harm, abusive relationships, mental illness, grief and loss and other challenging and difficult issues such as substance use and homelessness. This special opportunity is suitable for emotionally mature individuals who are comfortable working within a structured, team environment. Volunteers must also be 21+, thoughtfully commit to a 60 hour, 4 week volunteer training program prior to active volunteering and be able to make a commitment to 12 months of service on a once weekly 4-4.5 hour phone shift.

Remote options may be available.